Telemedicine Software for Clinics and Care Teams in the US
Video visits, remote vitals and e-prescribing in one browser-based platform, built for clinics that care for patients at home every day.
Telemed software built for
Browser-Based Video
Visits run in the browser, with no app to install.
Vitals That Arrive Live
Bluetooth readings sync into the visit, with clinician review built in.
E-Prescribing Connected
Prescriptions reach the pharmacy during the visit, not after.
Privacy by Design
Encrypted video and consented recording, with tracking reviewed carefully.
A Telehealth Team, Not a Video Vendor
The same team that builds your patient portal, intake forms and front-desk tools also builds your telehealth platform. Video, vitals and prescribing are planned from day one as parts of one working system, not bolted onto a video tool. You work directly with the people who design and build it, with no hand-off to a separate account team.
- Healthcare only. We understand clinics, patients and remote care.
- Video, vitals, scheduling and records built by the same team.
- You own your platform, your workflows and your content.
- Direct access to the people designing and building your platform.
Video care has a harder job than a video call
A video call connects two people. A telehealth visit has to verify identity, protect privacy, capture vitals, document care and arrange follow-up, for a patient who may be older, unwell or on a weak connection.
It has to be easy to join
If the link fails, the app will not install or the audio drops, the visit does not happen.
It has to carry clinical information
A conversation alone is rarely enough. Readings, notes and prescriptions must travel with the visit.
It has to close the loop
A visit without notes, prescribing or follow-up booked is work left for the front desk.
It has to protect privacy throughout
Video, recordings and tracking each carry obligations. None of them can be an afterthought.
If any of that sounds familiar, the problem is rarely your clinicians. It is the gap between your care and what a video tool shows.
Video Visits Patients Actually Join
A visit starts with a link, not a download. Patients join from a phone, tablet or computer, in the browser they already use, with a waiting room that shows where they stand. Clinicians see the schedule and notes in one place, so the conversation starts on care.
- Secure link entry, with a waiting room and no app download
- Video that works on phones, tablets and computers
- Screen sharing for results, images and care plans
- Visit notes written into the patient record
- Family or interpreter joining, where the visit calls for it
Starting from an existing video tool? We keep what patients already trust, fix the joining and documentation gaps first, and plan the move so no clinic day is disrupted, before anything changes.
Vitals That Reach the Clinician, Not Just the Device
Bluetooth cuffs, scales, glucose monitors and pulse oximeters can send readings straight into the visit, so clinicians see trends instead of asking patients to read numbers aloud. Devices pair from the browser, and out-of-range readings are flagged for review instead of sitting in a dashboard.
- Bluetooth pairing from the browser, with no app required
- Blood pressure, weight, glucose and oxygen readings supported
- Trends shown beside the visit notes, not in a separate tool
- Alerts for out-of-range readings, agreed with your clinicians
- Patient portals, secure access to visits, results and messages. Patient portal development
- Telehealth consultation platform, our ready-made solution for clinics that want to start sooner. Telehealth consultation platform
- Telemedicine setup guide, which visits belong on video and how to run a small pilot. Telemedicine setup guide
A Simple and Transparent Process
A clear process, with written deliverables at every step. Visit flow, devices and integrations are agreed before build starts, so launch day holds no surprises for patients or clinicians.
01Discovery
We learn your visit types, patient mix, devices and systems, and review how virtual care works in your practice today.
02Planning
We agree the visit flow, device list, integrations and launch plan in writing, with reviews scheduled from the start.
03Design
Visit screens in your brand, tested with patients and clinicians on phones and desktops first, before build.
04Build
Video, vitals sync and prescribing are built, connected to scheduling and records, and populated with your visit types.
05Launch & Support
Joining, devices, notes and prescribing are tested on real networks before launch, timed around your clinic hours.
From Booking to Follow-Up, Without the Gaps
A telehealth platform earns its keep between visits as much as during them. Patients book a video visit from the website or portal, receive a link and reminders, and return to the same record for notes, prescriptions and next steps. When a visit needs follow-up in person, the handover is written, so nothing depends on memory or a phone message.
- Booking from the website, portal or phone, in one schedule
- Reminders with a link patients can open directly
- Notes, prescriptions and follow-up in the same record
- In-person handover written before the video visit ends
Ongoing scheduling and follow-up work is part of the platform, not an add-on, so you can run video care as a normal clinic day, not a side project.
What Telehealth Software Has to Get Right
Telehealth software is not a video app with a logo on it. Patients arrive with a symptom, a device reading or a prescription question, and the platform has to answer within seconds, on a phone, with privacy handled throughout. Whether you search for telemed software or telehealth platforms, the standard is the same, and it is the standard we build to.
Running a portal already? The same standard applies, with video added to it. See our patient portal development service. A platform is also one piece of a wider picture: our healthcare software development service covers the tools behind it, and our HIPAA compliance consulting reviews the video, recording and tracking workflows your platform depends on.
The standard we build to
- A link patients can open, with no app to install
- Encrypted video, with consented recording only
- Vitals from common Bluetooth devices, in the visit
- E-prescribing connected to the pharmacy workflow
- Notes and follow-up written into the patient record
- Tracking and analytics reviewed against HHS guidance
Care That Continues Between Visits
Chronic care rarely fits a single appointment. Remote readings, scheduled video check-ins and messages between visits let clinicians spot changes early and adjust care without waiting for the next in-person slot. The platform keeps the whole picture in one record, so every clinician sees the same trends.
- Scheduled video check-ins for long-term conditions
- Remote readings reviewed on a routine your team sets
- Messages between visits, inside the patient record
- Escalation to in-person care when readings require it
That is the difference between monitoring data and monitored care: readings that reach a clinician, on a routine, with a response attached, agreed in advance.
Security & Privacy
Security, privacy and HIPAA: explained plainly
Video adds questions a marketing site never faces: who can join, whether a visit is recorded, and where readings travel. HIPAA obligations depend on what information a system collects, stores or transmits, and on your organization's role.
Here is how we approach it in practice:
- A video visit that collects only the link and the conversation is designed so that patients are never asked for health information outside the visit itself, waiting-room access is controlled by your team, not by a public link, and entry is checked before anyone joins.
- Any part of the platform that will handle protected health information, visit notes, readings or recordings, is scoped separately: encryption in transit and at rest, access controls, audit logging, appropriate hosting, and Business Associate Agreements put in place with the vendors involved where the work requires them.
- Tracking tools need care on telehealth platforms too. The US Department of Health and Human Services has published guidance on how HIPAA applies to online tracking technologies. We review analytics and advertising tags against that guidance with you before launch, rather than installing them by default.
For more detail, read how we approach HIPAA across our work.
Telehealth for the way your organization works
We build telehealth platforms for all types of healthcare practices and medical specialties.
Primary Care Clinics
Mental Health Clinics
Cardiology Practices
Dermatology Clinics
Pediatric Clinics
Endocrinology Clinics
Physical Therapy Clinics
Urgent Care Centers
Multi-Specialty Groups
Rural & Outreach Clinics
We also build for independent doctors and physicians, telehealth-first practices that need a platform, hospitals and specialty centers, and healthcare startups that need a product which can grow. Clinics that want a ready-made starting point can look at our telehealth consultation platform, and practices planning their first rollout can read our telemedicine setup guide.
Off-the-shelf app or custom platform? An honest comparison
| Question | Off-the-shelf telehealth app | Custom platform with Med Clinic X |
|---|---|---|
| Cost at the start | Lower, per seat | Higher, as a build |
| Launch speed | Faster for a standard visit | Slower: visit flow and integrations are bespoke |
| Video, vitals and prescribing | Limited to what the vendor offers | Built around your actual workflows |
| Scheduling and record connections | Limited to available integrations | Built around your actual systems |
| Ownership and portability | Often tied to the vendor | You own the platform and its workflows |
| Best for | A practice that needs video visits quickly | Practices where telehealth must fit clinical workflows |
If an off-the-shelf app is genuinely the right answer for your stage, we will tell you.
What affects the price of a telehealth platform?
We quote per project after discovery, because the honest drivers of cost are knowable only after we see your visit types and systems.
Two ways to work with us: a fixed-scope project with defined deliverables and a defined price, or a phased build that launches video visits first and adds vitals and prescribing in a second phase.
Get a Written Quote for Your Telehealth PlatformWhat moves a quote
- Number of visit types and clinician seats
- Video only, or video plus vitals and prescribing
- Scheduling, portal or EHR integrations required
- Devices and patient groups to support
- The level of ongoing support you want
See it before you commit: telehealth demos
We would rather show you working software than describe it. Our demo area includes a telehealth consultation experience you can click through today. Join as a patient, and count the steps to the visit.
Explore Telehealth Demos
Everything You Need to Know
Quick answers to common questions about our telemedicine software and telehealth platforms.
Still have a question? Send us your project details and we will reply in writing.
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