Your Smart Dental Portal. Treatment.Scans. Payments. One Place.

Yes — patient data is encrypted in transit and at rest with AES-256, and access is limited by role. Every access is written to an audit log, patients control who their records are shared with, and we sign a Business Associate Agreement (BAA) with every clinic we work with.

No. The AI Dental Companion explains treatments, defines clinical terms in plain language, and guides patients through recovery care. It does not diagnose cavities, prescribe medication, or stand in for a dentist's clinical assessment — those decisions stay with your team.

Yes, it works at both ends. A solo practice gets the full portal under its own branding, while groups get a central dashboard, branch-by-branch reporting, and a separate tenant namespace for each location, so one clinic's data never mixes with another's.

Patients and staff can upload PDFs such as treatment forms and prescriptions, clinical photos including before-and-afters, bitewing and panoramic X-rays, and 3D CBCT scans. Everything is stored privately and opened through signed links that expire, so a scan never sits at a public URL.

Yes. Before each appointment, the dentist's workspace pulls together an AI brief: a short history summary, the patient's active treatment phases, any outstanding balance, and the questions the patient sent in while booking — so the dentist walks in already caught up.

Your team maps the treatment into phases, and the patient sees them as a visual progress map — prep work, surgery, healing, crown placement — instead of a list of billing codes. Patients always know which step they are on and what comes next, which makes it easier for them to stay with the plan.

Yes. With the Family Dental Hub, one account holder adds profiles for children, a spouse, or a parent. Each profile keeps its own health records, while appointment reminders and billing details are shared, so a parent can run the whole family's dental care from a single login.

The score brings together how often a patient comes in for hygiene visits, whether they are following their treatment phases, their medication logs, and whether preventive checkups are up to date. It gives patients one simple number to watch, and gives your team a quick read on who may need a nudge.

The portal connects with major practice management systems through custom FHIR API wrappers, takes payments through Stripe, and stores files in AWS S3 or Cloudflare R2. Appointment reminders go out by SMS through Twilio and by email through SendGrid, so patients hear from you on the channel they actually read.

Phase 1 — branding, authentication, booking, and the records vault — is typically live within 4–6 weeks. Larger builds take longer: custom EHR integrations or a multi-clinic database setup usually run 3–4 months, because each location's data and workflows need to be set up separately.

SmileOS runs on PostgreSQL with Prisma ORM. The schema covers users, patients, dentists, appointments, treatment plans and phases, scans, invoices, payment plans, family profiles, audit logs, and clinic workspaces. Records are partitioned per clinic, so each practice's data stays in its own namespace.

A patient speaks a request, speech-to-text captures it, and the language processor works out what they need — a hygiene cleaning, an extraction, a checkup. It then matches that request against the chosen dentist's open scheduling blocks and books the slot right away, confirming it with the patient.

The X-ray goes into private object storage, never a public folder. The AI indexes the file, links it to the patient's history, and adds plain-language tags such as "Left lower mandible view." Only authorized clinicians can open the full image, and they do it through a signed link that expires.

Yes. The clinic dashboard includes a recovery template builder, so dentists can write their own checklists for specific treatments — implant recovery, wisdom teeth care, and so on. Once saved, a checklist triggers automatically on the patient's portal after the relevant appointment, with no extra work for your front desk.

Not a native app — SmileOS is a Progressive Web App (PWA), which patients install on an iOS or Android home screen straight from the browser, with no app store download. It supports push alerts, an offline cache of records, and a fully responsive layout. A React Native build is planned for Phase 5.

The payment portal works out the estimated insurance share from the pre-authorization details your team enters. The patient sees their expected out-of-pocket amount up front, then chooses to pay it in full or spread it across phase-based installments through Stripe — no surprise bill at the front desk afterwards.

Yes, virtual visits are part of the Phase 4 roadmap, built on WebRTC. Dentists will be able to run video checks, share diagnostic scans on screen during the call, and save session notes straight into the patient file, so the virtual visit becomes part of the record like any other appointment.

Office managers get charts for booking volume, treatment plan acceptance, hygiene recall adherence, and payment collection, plus no-show trends and AI assistant engagement. For groups, the same numbers break down by branch, so you can see which location is filling its hygiene schedule and which one needs attention.

Notifications go out as texts through Twilio and emails through SendGrid. The automatic campaigns cover upcoming appointments, post-op check-ins, aligner change intervals, and the 6-month hygiene recall — the messages patients most often act on, sent without anyone at the front desk having to remember them.

Yes. A patient or clinic manager can request a full archive at any time. It bundles diagnostic notes, treatment plans, payment logs, and imaging scans into a standard HL7 FHIR package, so the receiving clinic can import the record instead of starting the patient's history again from a paper form.